Personal Coaching Terms & Conditions

Last Modified: 2/3/2020

By booking an initial consultation or purchasing any coaching membership, bundle, or individual session from Jayme Edwards, you must agree to the terms and conditions below. Please review these terms before you buy – they’re here to make sure you know what to expect and help us work together well to get you results!

INTRODUCTION

Jayme Edwards Media, LLC (herein referred to as “Company”) agrees to provide Software Development Coaching (herein referred to as “Coaching Program”). Client agrees to abide by all policies and procedures as outlined by this agreement as a condition of their participation in this Coaching Program.

SUMMARY

Services Disclaimer – Describes services that will NOT be provided as part of the Coaching Program.Results Disclaimer – Sets realistic expectations for your results while participating in the Coaching Program.Scheduling & Refund Policy – Describes how to book appointments, reschedule an appointment, how coaching memberships and bundles work, and the conditions under which a refund may be requested.Client Responsibility – Describes how results obtained from this Coaching Program are ultimately up to you and the work put in.Confidentiality – Protects you and Jayme from information being shared outside the Coaching Program. Advice and materials provided to you during the Coaching Program may NOT be shared outside the Coaching Program.Termination – Jayme wants you to get the most out of this Coaching Program that you can, but reserves the right to stop providing service.Indemnification – Sets expectations if you’re unsatisfied with the Coaching Program so disputes are resolved out of court.

SERVICES DISCLAIMER

Jayme Edwards (herein referred to as “Coach”) and Company, is not a lawyer, doctor, registered dietician, financial assistant, therapist, physical trainer, or accountant. Client understands that Coach has not promised, shall not be obligated to and will not;(1) Directly perform any software development activities including but not limited to programming, configuration of tools, or testing;(2) Act as a mediator to directly resolve disputes between Client and their employer, coworkers, friends, family, or other associates;(3) Act as a therapist providing psychoanalysis, psychological counseling or behavioral therapy;(4) Introduce Client to Coach’s full network of contacts, media partners, or business partners;(5) Attempt to directly procure employment or business or sales for Client;(6) Act as a publicist to procure any publicity, interviews, write-ups, features, television, print or digital media exposure for Client;(7) Perform any business management functions including but not limited to accounting, tax or investment consulting, or advice with regard hereto.

RESULTS DISCLAIMER

Every effort has been made to accurately represent this Coaching Program and its potential. However there is no guarantee that you will earn more money, attain a career goal, overcome a life challenge, or correctly apply a technology using the techniques and ideas in this Coaching Program. Examples in any materials provided as part of the Coaching Program are not to be interpreted as a promise or guarantee of results. The potential for desired outcomes is entirely dependent on the person using Coaching Program advice and materials. Company does not position this Coaching Program as a “get rich quick”, “get promoted quick”, or “get hired quick” scheme. Any claims made of actual earnings or examples of actual results can be verified upon request. Your level of success in attaining the results claimed using the Coaching Program advice and materials depends on the time you devote to the ideas and techniques mentioned, your reputation, knowledge, and various skills. Since these factors differ according to individuals, Company cannot guarantee your success or income level. Nor are we responsible for any of your actions.

SCHEDULING & REFUND POLICY

Every coaching session will end promptly 55 minutes after its scheduled time.

This deserves a space all for itself: keep your scheduled commitment. I think it’s important to say this: do not cancel a coaching session because you didn’t do your homework.High performers don’t compromise on the commitments they make to themselves; so if someone asks if you can jump into a last-minute kickoff meeting for a new project, teach them to respect your time by politely but firmly saying no.

Initial Consultations

You are entitled to one initial consultation, after which you should purchase a monthly membership, or a bundle of coaching sessions to continue participating in the Coaching Program.

If you book another initial consultation by accident, your appointment will be canceled.If you run into scheduling conflicts and need to reschedule your initial consultation, use the rescheduling link within the calendar invite to cancel and re-book your appointment. (This link is included both in the calendar invite and the confirmation email you will receive for your appointment). 

Coaching Memberships

Fees for the first month of memberships (that offer recurring coaching sessions) are collected during purchase.

Memberships incur a $25 initial setup fee for the first month only, to cover additional processing costs.

Fees for each month thereafter are collected on the same day as the original purchase date (or the closest to it if purchased on the 31st of the month for example, where some months only have 28 days).

Booking Sessions in a Membership

Upon purchase of your membership, you will receive an email with a link you can click to book appointments.

The online booking system will allow you to book an individual appointment “ad-hoc” (as needed), or setup recurring appointments up to the number available in your membership each month.

Session Availability in a Membership

When enrolling in a membership, you obtain access to a fixed number of sessions (2 for the Gold Membership, 4 for the Platinum Membership) that you may choose to book at any time each month that you remain enrolled.

However, you have 7 days from the date of purchase to guarantee you can book your appointments.

If you’re unable to find a suitable time within the first 7 days after purchase that the Coach is available each month, contact the Coach here with your name, email address, and the dates and times you’re free to meet each month. If the Coach is unable to accommodate your schedule, you’ll be issued a refund minus 3% processing costs and your membership will be canceled. The Coach watches their capacity closely so hopefully this won’t happen – we want to make sure you’re happy and able to use your sessions!

Sessions that are unused during a month are forfeit, so please do your best to get the most out of your membership! You are responsible for booking your sessions each month. No refund will be issued if you choose not to book all of your sessions each month.

Consuming Sessions in a Membership

Each appointment you attend will reduce the number you have remaining in your membership that month by one. 

The Coach recommends an appointment twice a month for the Gold Coaching Membership, or every week for the Platinum Coaching Membership.

However, you are free to schedule sessions more or less frequently depending on your needs and the availability of the Coach.

Rescheduling a Session in a Membership

To reschedule a session that you’ve booked as part of your membership, use the rescheduling link within the calendar invite to cancel and re-book your appointment. (This link is included both in the calendar invite and the confirmation email you will receive for your appointment). This must be done a minimum of 24 hours before the coaching session is scheduled to begin. 

If you cancel with less than 24 hours or notice or no-show for a session, the total number of sessions you have available that month for your membership will be reduced by one.

Canceling a Membership

To cancel your membership, use the “Cancel” button (or link) included in emails you receive when interacting with the online booking system. 

You will still be able to use the sessions that are part of your membership in the same month you cancel (2 for the Gold Membership, 4 for the Platinum Membership) – but you will stop being charged the following month and then no longer be enrolled in the plan. 

Coaching Bundles

Fees for bundles of coaching sessions are collected online during purchase of the bundle.

Coaching bundles offer a fixed number of sessions that can be used over a term (a period of time) dependent on the bundle.

For a 3 month bundle this term is 3 months + 1 day. For a 6 month bundle, the term is 6 months + 1 day.

After this term has elapsed, any unused appointments will be forfeit – so please try to schedule your appointments in advance to make sure the Coach has availability as soon as possible after purchasing your bundle.

Booking Sessions in a Bundle

Upon purchase of your bundle, you will receive an email with a link you can click to book appointments. You may book an individual appointment, or recurring appointments.

The online booking system will allow you to book an individual appointment “ad-hoc” (as needed), or setup recurring appointments up to the number available in your bundle until all are used.

Session Availability in a Bundle

When purchasing a coaching bundle, you get access to a bundle of sessions that you may choose to book at any time over the duration of the bundle.

However, you have 7 days from the date of purchase to guarantee you can book your appointments

If you’re unable to find a suitable time within the first 7 days after purchase that the Coach is available for the duration of your bundle, contact the Coach here with your name, email address, and the dates and times you’re free to meet per month. If the Coach is unable to accommodate your schedule, you’ll be issued a full refund. The Coach watches their capacity closely so hopefully this won’t happen – we want to make sure you’re happy and able to use your sessions!

Consuming Sessions in a Bundle

Each appointment you attend will reduce the number of appointments you have remaining in your bundle by one.

The Coach recommends an appointment twice a month for the duration of your bundle. 

However, you are free to schedule sessions more or less frequently depending on your needs and the availability of the Coach.

Rescheduling a Session in a Bundle

To reschedule a coaching session that you’ve booked as part of your bundle, use the rescheduling link within the calendar invite to cancel and re-book your appointment. (This link is included both in the calendar invite and the confirmation email you will receive for your appointment). This must be done a minimum of 24 hours before the coaching session is scheduled to begin.

If you cancel with less than 24 hours or notice or no-show for a session, the total number of sessions in your bundle will be reduced by one.

CLIENT RESPONSIBILITY

This Coaching Program is designed for strictly educational purposes only. Client accepts and agrees that Client is 100% responsible for their progress and results from the Coaching Program. Company makes no representations, warranties, or guarantees verbally or in writing. Client understands that because of the nature of the Coaching Program and extent, the results experienced by each Client may significantly vary. Client acknowledges that as with any business endeavor, there is an inherent risk of loss of capital and there is no guarantee that Client will reach their goals as a result of participation in the Coaching Program. Client acknowledges that as with any interaction with other people, there is an inherent risk of disruption to relationships and there is no guarantee that Client will resolve disputes as part of participation in the Coaching Program. Client acknowledges that as with any attempted lifestyle change, there is an inherent risk of a negative health impact and there is no guarantee that Client will improve their health as part of participation in this Coaching Program. Company assumes no responsibility for errors or omissions in any of the Coaching Program advice or materials.

CONFIDENTIALITY

The Company respects Client’s privacy and insists that Client respects the Company’s and Coaching Program Participants (herein referred to as “Participants”). Thus, consider this a mutual non-disclosure agreement. Any confidential information shared by Participants or any representative of the Company is confidential, proprietary, and belongs solely and exclusively to the Participant who discloses it. Parties agree not to disclose, reveal, or make use of any confidential information or any transactions, during discussions, online, or otherwise. Client agrees not to use such confidential information in any manner other than in discussion with other Participants during the Coaching Program. Confidential information includes, but is not limited to, information disclosed in connection with this agreement, and shall not include information rightfully obtained from a third party. Both parties will keep confidential information in strictest confidence and shall use their best efforts to safeguard the confidential information and to protect it against disclosure, misuse, espionage, loss, and theft. Client agrees not to violate the Company’s publicity or privacy rights. Furthermore Client will NOT reveal any information to a third party obtained in connection with this Agreement or Company’s direct or indirect dealings with Client including but not limited to; names, email addresses, third-party company titles or positions, phone numbers, or addresses. Additionally, Coach will not, at any time, either directly or indirectly, disclose confidential information to any third party. Further, by purchasing sessions as part of this Coaching Program you agree that if you violate or display any likelihood of violating this session the Company and/or the other Participants will be entitled to injunctive relief to prohibit such violations to protect against the harm of such violations.

NO TRANSFER OF INTELLECTUAL PROPERTY

Company’s Coaching Program is copyrighted and original materials that have been provided to Client are for Client’s individual use ONLY and a single-user license. Client is not authorized to use any of Company’s intellectual property for Client’s business purposes. As intellectual property, Company’s copyrighted Coaching Program and/or materials, shall remain the sole property of the Company. No license to sell or distribute Company’s materials is granted or implied. By purchasing sessions as part of the Coaching Program, or any other products of the Company, Client agrees (1) not to infringe any copyright, patent, trademark, trade secret, or other intellectual property rights, (2) that any Confidential Information shared by the Company is confidential and proprietary, and belongs solely and exclusively to the Company, (3) Client agrees not to disclose such information to any other person or use it in any manner other than in discussion with the Company. Further, by purchasing sessions as part of the Coaching Program, or any other products of the company, Client agrees that if Client violates, or displays any likelihood of violating, any of Client’s agreements contained in this paragraph, the Company will be entitled to injunctive relief to prohibit any such violations and to protect against the harm of such violations.

TERMINATION

Company is committed to providing all clients in the Coaching Program with a positive experience. By purchasing sessions as part of the Coaching Program, or any other products of the company, Client agrees that the Company may, at its sole discretion, terminate this Agreement, and limit, suspend, or terminate Client’s participation in the Coaching Program without refund or forgiveness of fees paid if Client becomes disruptive to Company or Participants, Client fails to follow the Coaching Program guidelines, is difficult to work with, impairs the participation of other Participants in the Coaching Program or upon violation of the terms as determined by Company. Client will still be liable to pay the total contract amount for any fees paid.

INDEMNIFICATION

Client shall defend, indemnify, and hold harmless Company, Company’s officers, employers, employees, contractors, directors, related entities, trustees, affiliates, and successors from and against any and all liability and expense whatsoever – including without limitation claims, damages, judgments, awards, settlements, investigations, costs, attorney fees, and disbursements – which any of them may incor or become obligated to pay arising out of or resulting from the offering for sale, the sale, and/or use of the advice or information provided in sessions of the Coaching Program, or any other products of the company, excluding, however, any such expenses and liabilities which may result from a breach of this Agreement or sole negligence or willful misconduct by Company, or any of its trustees, affiliates, or successors. Client shall defend Company in any legal actions, regulatory actions, or the like arising from or related to this Agreement. Client recognizes and agrees that all of the Company’s trustees, affiliates, and successors shall not be held personally responsible or liable for any actions or representations of the Company. In consideration of and as part of my payment for the right to participate in Company’s Coaching Program, or to use any of Company’s products, the undersigned, my heirs, executors, administrators, successors, and assigns do hereby release, waive, acquit, discharge, indemnify, defend, hold harmless and forever discharge Company and its subsidiaries, principals, directors, employees, agents, heirs, executors, administrators, successors, and assigns and any of the training instructors, guides, staff or students taking part in the Coaching Program in any way as well as the venue where the Programs are being held (if applicable) and any of its owners, executives, agents, or staff (hereinafter “Releases”) of and from all actions, causes of action, contracts, claims, suits, costs, demands and damages of whatever nature or kind in law or in a equity arising from my participation in the Coaching Program.

Have any questions about these terms or the program? Feel free to contact me here anytime!